TERMS & CONDITIONS

Terms and Conditions

Innovabox Srl (hereinafter, "We" or "Innovabox"), with registered office in Via Giorgio Jan 16, 20129, Milan, Italy, is the owner of the website Risemousse.com (hereinafter, the "Site"). These general conditions of sale (hereinafter, "Conditions of Sale") govern the purchase of products and services offered on the Site by users (hereinafter, "Customer" or "Clients").

1. Scope of Application

These Conditions of Sale apply to all orders placed by Customers through the Site. By placing an order, the Customer agrees to be bound by these Conditions of Sale. Innovabox reserves the right to modify the Conditions of Sale at any time; the changes will be effective from the date of publication on the Site.

2. Registration

To make a purchase on the Site, the Customer must register by creating an account and providing the requested information. The Customer undertakes to provide accurate and up-to-date information. Innovabox will not be responsible for any damages or delays resulting from the provision of incorrect information by the Customer.

3. Products and Availability

The products offered on the Site are described accurately and in detail. However, Innovabox does not guarantee that product descriptions, images and other information are error-free or complete. All orders are subject to product availability. In the event of unavailability of a product, Innovabox will promptly inform the Customer and will refund any amount already paid.

4. Prices and Payments

The prices of the products are indicated on the Site in Euros and include VAT. Innovabox reserves the right to change prices at any time, without notice. However, the prices applied will be those indicated on the Site at the time of the order. Payment can be made via the methods indicated on the Site, such as credit card, PayPal and other electronic payment methods.

5. Conclusion of the Contract

The sending of the order by the Customer constitutes a binding purchase offer for the selected products. Innovabox will confirm receipt of the order via a confirmation email. The sales contract is considered concluded only when Innovabox sends the Customer an email confirming the order and shipment of the products.

6. Shipping and Delivery

Innovabox ships to Italy and, where specified, also abroad. Delivery times are indicative and non-binding. Innovabox will not be responsible for any delays in delivery due to force majeure or circumstances beyond its control. Shipping costs are indicated at the time of ordering and vary based on the destination and shipping method chosen.

7. Right of Withdrawal

The Customer has the right to withdraw from the contract, without specifying the reason, within 14 days from the date of receipt of the products. To exercise the right of withdrawal, the Customer must send a written communication to Innovabox via email to info@risemousse.com . The products must be returned intact, unused and in their original packaging. Return costs are the responsibility of the Customer. Innovabox will refund the amount paid by the Customer within 14 days of receiving the returned products.

8. Warranty and Complaints

The products sold on the Site are covered by the legal guarantee of conformity provided for by articles 128-135 of the Consumer Code. However, for products that have an expiry date or shelf life of less than two years, the legal guarantee of conformity is limited to the useful life of the product indicated by the expiry date.

In the event of a defective or non-compliant product, the Customer must contact Innovabox within two months of discovering the defect, sending a written communication to info@risemousse.com . Innovabox will, at its discretion, repair or replace the product or refund the amount paid.

9. Limitation of Liability

Innovabox will not be liable for indirect, incidental, special or consequential damages arising out of or connected to the purchase or use of products sold on the Site. Innovabox's liability for any claim relating to products purchased on the Site will in any case be limited to the amount paid by the Customer for the products in question.

10. Privacy

Innovabox processes Customers' personal data in accordance with the legislation on the protection of personal data as specified in our privacy policy .

11. Applicable Law and Competent Court

These Conditions of Sale are governed by Italian law. For any dispute arising from the interpretation, validity and/or execution of these Conditions of Sale, the Court of Milan will have exclusive jurisdiction.

Contacts

For any information or request relating to these Conditions of Sale, you can contact Innovabox Srl at the following addresses: